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FAQ

FAQ

Common Questions

bulletCan I try your software before I buy it?
bulletIs your software easy to use?
bulletIs there Mac version of your software?
bulletIs your online order form secure?
bulletI don't have a Credit Card. How can I order your products?
bulletDo I need to pay for upgrades?
bulletI lost my registration information. How can I get it back?
bulletI changed my E-mail address. What should I do?
bulletWill I get a hardcopy (CD) for the software I purchased?

 

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Can I try your software before I buy it?

Yes, we recommend you to try our software at first. Please download a free trial version!

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Is your software easy to use?

Yes. Our software is designed with the beginner in mind, so it's very easy to use.

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Is there Mac version of your software?

We are sorry, but there are no Mac versions of our products.

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Is your online order form secure?

Yes, it is 100% secure.

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I don't have a Credit Card. How can I order your products?

In addition to credit card ordering, we provide Phone, Fax, Mail, Check and Cash ordering. Please visit the Order Page for more detail.

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Do I need to pay for upgrades?

For many years, we have sold our products with lifetime support and upgrades at no additional charge. The increasing costs of maintaining and improving product feature sets and keeping up with ever changing protection schemes regrettably mean this is no longer possible. Purchases made after May 1, 2010 will include a ONE YEAR software license with full upgrades and support. Renewals will be available for a modest fee. Purchases that were made before the policy change date will continue to receive upgrades and support benefits that never expire. These changes will allow us to continue selling our products at reasonable prices. The positive feedback from the renewal system will make us work even harder to keep our products the best. Thanks for your understanding and continued support.

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I lost my registration information. How can I get it back?

Please contact us. We will send your register information to your registered E-mail address then.

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I changed my E-mail address. What should I do?

If you changed your email address, please contact us. We will change it in our database.

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Will I get a hardcopy (CD) for the software I purchased?

You will not get CD, only registration key will be sent to you, and you just need it to activate the full version.

 

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